“We believe every home is a sanctuary for those who live in it, so whenever we clean a house, we treat it with the utmost respect.
By listening closely to our client’s needs, we’re able to deliver quality cleaning services that exceed their expectations.”
– From our CEO Vanessa Terra Bossart.
Sparkling Clean’s business remodel in 2020/2021
When the pandemic hit in 2020, our business was cut in half since several workers and clients had major life changes and many moved away from the Bay. The uncertainty pushed the Company to remodel from Agency with 1099 contractors, to full-time employees – w-2’s, bureaucratically close to building a business from the get-go. Barely afloat, we realized that going the extra mile was the commitment our community needed to survive. Workers now have full benefits with the highest wages in this industry and partakes of the company’s profit share, while Sparkling Clean’s numbers constantly grow. Despite our fears, we took the decision and leaped in the dark for our community.
We have grown our annual revenue, hiring numbers and created a hire waiting list, amidst the year of the Great Resignation and Pandemic. Sparkling Clean is entirely run by minority communities, prevailing in an empathy/role-model system between bosses and workers. This accessibility between hierarchies horizontalizes power struggles persistently in the service industry, which we develop through gatherings, dinners, aiding their struggles with emotional, legal, or financial advice, online English lessons, and teaching them to care about their cleaning jobs. We believe our CARE for our cleaners is assimilated into their work, making it: the secret of our business’s success.