We understand that you may need to reschedule or cancel your house cleaning appointment.
Here are our policies:
- No Charge within two business days’ notice.
- $ 50 dollar fee within one business day’s notice.
- Full Charge for same-day notice.
We understand how frustrating paying a fee or a full-charge service is, especially when there has been an unforeseeable event. However, we must implement this policy so that cleaners can establish their own financial accountability, given they are creating their schedules to fulfill their client’s requests.