June 7, 2016

Tips for getting what you want from Your Professional Cleaning Service

Choosing to hire a professional cleaning service is a big step for many families. Read on to find out what you can do to make the cleaning service more successful

Choosing to hire a professional cleaning service is a big step for many families. It requires trust and an extra expense. If you have already decided that hiring a professional cleaner is the right choice for your home, the next step is making sure you get what you want from your professional cleaning service. You are inviting someone you may not know well into your home and you probably have expectations about what your home should look and feel like.  You should feel comfortable with your professional cleaner and the service you receive.

Working closely with your personal cleaning service will ensure that you get the clean home you want. Read on to find out what you can do to make the cleaning service more successful.


Look on our website and find out what type of cleaning service you need. Understanding what we offer helps clear up confusion and allows you to find a package that fits your needs. Additionally, you’ll be able to see what services we offer, which services are add-ons, and the services for which we offer referrals.

Next, grab a clipboard, or a notebook and a pen, and walk around your home. Make a list of areas that you’d like our professional cleaners to tackle. These could be areas you don’t have time to clean or areas that you don’t like cleaning.

The cleaners that work through our agency charge a flat rate. Using our online pricing tool, you can see an estimate of what each service costs.

A note: Remember, that most house cleaners will only do a day’s worth of dishes (or charge you extra), and the only laundry your cleaner will do is bed linens and towels. You should plan to tackle this yourself before your cleaning appointment.

Interview a service:

Call and talk to someone on the phone. We are always happy to answer any questions you have. When you speak with someone on the phone, you can ask questions and get a better understanding for how the process works.

Pick up in advance

One way to make sure you get the most for your money is to do a little work beforehand. Make sure your house is tidy. Put away toys and other items. This will allow your cleaner to have more time to do other time-consuming tasks like cleaning the bathroom and washing floors.

Because our cleaners charge a flat rate for their services, they can do a much better job cleaning the rest of your home if you make sure they have easy access to the areas that need cleaned.

Reader’s Digest talked to professional cleaners and asked them to talk about things that annoyed them when they went to a client’s house. Several said, “If your house is a disorganized mess, it makes it harder for me to clean.”

*Note: This does not mean you should thoroughly clean your home before your service comes. This can be just as confusing for the cleaner. Just make sure the home is tidy, so your service can tackle the important areas.

Communicate with your cleaner

Communication is key. Clear communication will make it easier for the person who cleans your home to do the job right. If you have a specific area that needs extra attention, feel free to leave a note. You can even make a list of things that are driving you nuts (cleaning-wise), so your maid service knows what to tackle.

Another tip is to request the same person for your home each time you clean. Benefits of having the same cleaner come to your home include getting to know the person coming into your home and the ability for your cleaner to learn your needs so that your successive cleaning sessions are even better.

Consider walking through your home with the cleaner on their first visit. You can identify areas that are particularly bothersome and ensure everyone knows what services your cleaner will provide.

*Note: If you have any pets, please inform your cleaner. You may also want to place your pets in a separate area to ensure the safety of your housecleaner and the pet.

Be professional:

If you are unhappy with your cleaning service, stay professional. Be clear about what you don’t like, but do so politely. You can always contact our business office with any concerns or questions. When you treat your house cleaner with kindness, they are much more likely to work harder to ensure that you are happy with the level of service you receive.

Do a quick check after the cleaner leaves:

Check out the cleaning job as soon as possible. Check areas that may be a little harder to spot, or easy to ignore. Look in corners, and check out the hardware in your bathroom and kitchen. Doing a once-over will help you identify areas that may need a little extra attention next time.

Hiring a professional cleaner is a great way to ensure that your home stays clean, even when you are too busy to spend hours dusting and mopping. Taking time to make a plan and communicate can make both you and your cleaner feel more satisfied.

At Sparkling Clean, our goal is to help you find the right house cleaner. We work closely with professional house cleaners to ensure you get the best service possible. Call us today to learn more.